If there is one thing that is constant today, it is that the business landscape is in perpetual state of flux. Some changes can be more jarring than others, like laying off a percentage of your workforce, the passing of a key employee, or the unexpected resignation of multiple employees at the same time.
As a leader, it’s important to know one key element about powerfully navigating unexpected change. Unanticipated changes will amplify human wiring for various underlying reasons. It’s
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How Do I Show The Client Our Value Without Overdelivering?
Many of my mentoring clients have asked how they can show the client value. A lot is written about customer value but little advice is given in addressing the processes and leadership distinctions that demonstrate value.
Let’s first define what is client value. Client value is the satisfaction that the client experiences (or expects to experience) by taking a given action relative to the cost of that action.
There are many ways to add value to your customer experience and demonstrate
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Look Beyond The Ugly
Yay! We're doing the happy dance for earning the Mentorship Award by the Evolutionary Business Council! It gives me great joy to be acknowledged for our work in the world especially when it is given by an international organization and recognized around the world.
While we're doing the happy dance for all of the acknowledgements we received lately, it wasn't always that way. There were times in building my business that things looked down right ugly, which brings me to this week's vlog and
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So, What is Company Culture and How Does Human Wiring Influence It?
A company culture is a system of shared vision, purpose, values, assumptions, and beliefs. It’s also a set of unwritten rules that influence social norms. Newcomers are often expected to learn these unwritten rules. They often learn what is acceptable or not by observing the protocols or through others in the company.
Company culture can be a defining factor in your company's success or failure. If company culture is unclear to the leaders, existing employees and new hires will determine it.
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Gratitude: A Habit You’ll Love to Practice
Giving thanks is a powerful habit. It's an opportunity to reflect on the good things in life. Giving gratitude is a habit you’ll love to practice. Why?
Gratitude sparks ideas, opportunities, and pathways. It amplifies, acknowledges and appreciates.
As an entrepreneur, it's an opportunity to focus on the positive aspects of life. It’s such an essential habit that I added a Gratitude Journal to my Excelleration App – so that you can record all of the things you are grateful for each day,
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