Excellerate Associates

Excellerate Associates, the go-to business mentors for entrepreneurial and leadership development

  • Home
  • Members
  • Blog
  • Meeting Planners
    • Keynote Speaker
    • Speaker Topics
  • Media
    • About
    • Articles, Quotes and Tips
    • Images Gallery
    • Media Coverage
    • News and Story Ideas
    • Questions to Ask Lisa
  • Contact
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates

Get Your Free eBook:
Elevate and Expand Your Brand

Free eBook
WBE_Seal SB_ALUMNI
  • Start Here
    • Schedule Your Discovery Session
    • Me Myself and Why
    • Meet Lisa Mininni
    • Success Stories
  • Events & Training
    • Events
    • Attend an Introduction to Scaling & Systematizing Your Business Workshop
    • Best Seller Profit System Workshop – Become a Best Selling Author
    • Create Your Signature Program
    • Self-Study Programs
    • Speaker Lab: Elevate Your Presentation Skills
    • Wake Up Profitable Boot Camp for Business Owners
    • Wired to Win 101: How Are You Hardwired?
    • Wired to Win! Your Path to Passion, Purpose, and Profit Workshop
  • Coaching/Mentoring
    • Schedule Your Discovery Session
    • View our Mentoring Programs
    • Profitability Lab: Introduction
    • Premier Coaching – Schedule Your Discovery Session
  • Excelleration App
  • Collaborate
    • Affiliate Program
    • Charity of Choice
    • Profitability Lab Leader Licensee
  • Business Innovation Lab

The Little Things

April 22, 2021 by Lisa Mininni Leave a Comment



When I had a radio show, I had the opportunity to interview Dr. Charles and Dr. Elizabeth Schmitz. They are the #1 love and marriage experts, researchers and award-winning authors of numerous books, including Building a Love That Lasts. I’m struck by the extensive research they conducted with married couples over six continents who had lasting relationships.

Through their research with couples, they found the little things each had done for one another contributed to long marriages. So what does research on marriage have to do with relationships at work? More than you might think.

With over two decades under my belt working with business leaders create Cultures of DistinctionTM and build high-performance teams, I’ve found three little things that make a big difference:

• Do the little things
• Recognize the little things
• Appreciate the little things

1. Do The Little Things.

Some of the little things show you care. Many times it doesn’t take a lot of effort but makes a big difference in creating relationships that last, like:

Randomly call your clients to see how they are embracing concepts from your training
Apologize for an overly-restrictive policy that had an unintended negative impact on employees
Show up on time and fulfill on a promise even when it’s inconvenient

2. Recognize the Little Things.

It’s easy to overlook the little things people do every day. As a leader, if you focus on all that is not working, you’ll get more of what’s not working. When you fail to recognize the little things, people don’t think you care.

In creating a customer-centered culture, it’s important to recognize the little things that your team does every day. Recognize when:

  • An employee proactively took out the caution sign and cleaned up the mess so nobody would slip and fall.
  • An employee walked the customer to where the product was located rather than pointing to it.
  • Your independent contractor replaced a burned out bulb without being asked.

Recognition for even the little things goes a long way.

3. Appreciate the Little Things.

An attitude of gratitude sustains relationships and builds a Culture of DistinctionTM. Sometimes we don’t stop long enough to notice and recognize the full worth of when:

  • Someone listened to you about a challenging experience.
  • Your consultant provided additional services out of the scope of work.
  • Someone with a full basket of groceries let you cut in line because you only had one item so you could get to your appointment on time.

It’s the little things that matter. As a leader, what little thing can you do, recognize, or appreciate today?

Filed Under: Blog Tagged With: Culture of Distinction, Excellerate Associates, the little things

  • Contact
  • Members Only
  • Affiliates

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Members Login

Click to login

Download(s)

Your Download(s)

Wake Up Profitable Live Event

The Wake Up Profitable Intensive Boot Camp for Business Owners draws in successful entrepreneurs committed to attaining stronger marketing systems, skills and profitability that has resulted in:

  • Increased productivity by over 40%
  • Improved sales 90% in 30 days
  • Freedom to enjoy life by aligning and systematizing their business
Scale Your Business Now!

Profitability Lab Introduction

In this live session you will:

  • Explore what’s possible for you with a brand new approach to profitability
  • Instantly find more money and time in your business
  • Discover how to shift from “busy” to profitable
Register Now!

Goals in Gear

Webinar: Get Your Goals in Gear

GET YOUR GOALS IN GEARGet Your Goals in Gear is a 65-minute webinar that will help you set your goals — and bring them into reality. Take your business to new levels with an actionable plan of specific measurables, strategies, milestones and actions.

Learn More

Me, Myself, and Why?

Me, Myself and Why? Best Selling BookBOOK: Me, Myself, and Why? The Secrets to Navigating Change

The Most Valuable Book You Will Ever Read: Discover how one foundational tool can give you the courage to take you where you want to go in life.

Learn More
  • Business Mentoring to Scale Your Business
  • Interview with Lisa Mininni
  • Media Center
  • Events
  • Blog
  • Success Stories
  • Free Resources
  • Best Selling Book
  • Contact
  • Members Only
  • Affiliates
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates
  • Social Media Link Excellerate Associates
  • Home

© Copyright 2025 Excellerate Associates ·| Powered by Essential IT | Privacy Policy