Human wiring refers to the innate, neurological tendencies and traits that are present in every individual. It’s no surprise, then, that human wiring has a significant impact on company culture, as it influences how employees interact with each other, how they approach their work, and how they respond to the environment they work in.
Specific ways in which human wiring can affect company culture include:
Different people have different communication styles and ways they process information, which can impact how they interact with others in the workplace. Some individuals may naturally prefer more direct communication, while others may require more diplomacy or tact. Understanding these differences at a level where you can deliver communication they way the other person wants to receive it can help build a more harmonious and effective workplace culture.
When a client known for his direct, authoritative communication style, went through human wiring awareness training, he was flabbergasted at how he occurred to others. He had no awareness that his direct style was causing stress for his team. When he understood the innate needs of his team members and with a few tweaks in the way he approached them made a difference in employee engagement and productivity. Instead of running away when he entered the room, the workplace environment became interactive and enjoyable.
2. Conflict Resolution
Human wiring influences the way individuals’ approach and resolve conflicts. Some individuals prefer a collaborative approach, while others are comfortable with confrontation. Using a confronting approach with someone who needs a collaborative approach is a recipe for a trip to your HR department. When you understand human wiring and use effective communication and conflict resolution tools, your team can actively participate in promoting a positive, productive and drama-free workplace culture.
When a colleague, who preferred a collaborative approach, mentioned that his boss would shoot down every idea he had, I suggested that he find out what was most important to his boss. With a few targeted questions, he was able to get to the heart of his boss’s viewpoint. Once he addressed each concern, his boss bought in to his latest idea.
3. Leadership Styles
Depending on human wiring, a leader may be more authoritarian or directive, while others may be more democratic or collaborative. Providing leaders with personal awareness training creates leaders who generate a more effective workplace environment.
For example, one of our clients has a leadership team that possess two common human wiring elements. Each senior leader has a high degree of autonomy and a high sense of urgency (impatient). With this mix of wiring, they are inclined to push themselves and others for immediate results, often creating unrealistic timeframes. Since their leaders naturally pushed (high urgency) for results, their staff found the greatest rewards came by delivering results quickly. However, rather than departments collaborating, people worked in silos making independent decisions to get results. This autonomous, results-driven leadership team found themselves operating in less-than-ideal productivity and profitability. There was often rework because decisions were made in silos, quickly, and without inter and intra-departmental collaboration.
My clients quickly realized the influence of their natural wiring in shaping the company culture. Once they raised awareness of their wiring’s influence on the company’s culture, we were able to set up leadership development tools, a cultural framework, and processes to align what they say their values are and demonstrate those values in action.
When you are clear on your key cultural alignment factors along with the impact of your team’s human wiring on the company environment, you get to the root of cultural alignment, team productivity, authentic and conscious leadership, and company performance.
Overall, understanding human wiring gives company leadership the tools to create a workplace culture that is supportive, productive, and positive for their employees. By valuing and leveraging the unique strengths and perspectives of each individual, companies can build a productive and resilient organization.
If you’re wanting to effectively lead in transforming the culture of your organization, I invite you to attend:
Wired to Win 101: How Are You Hardwired?
March 15, 2023 from 8:30 am – 1 pm Eastern Time