A lot can change in 12 months. Last December, I wrote a blog about one of my mastermind partner’s yearly practices where she selects a word for the year. She uses this word as a context for what she creates in her life and business.
As soon as she shared her practice, a scene from one of my favorite movies came to mind, It's a scene with Morgan Freeman's character, Red, when he used, in his deeply booming voice, the word: magnanimous.
Curious as to word's definition, I looked it up. It
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Being Intentional in Creating a Great Life
If “Dear Friend” written at the beginning of a letter is called the salutation, what’s the phrase at the end of your letter? I couldn’t recall so I looked it up. It’s called a complimentary close.
The complimentary close for most of my emails is “Create a Great Life.” Instead of using the word life, you could substitute the words day, business, or weekend. Sometimes I do. The majority of the time, I use the word life.
It’s intentional. It’s a reminder.
In being intentional about what
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Why the Holiday Season Is a Perfect Time to Make That Strategic Connection
With work parties, shopping, and travelling, the holidays can keep your calendar full. With all of these activities, don't forget that the holiday season is a perfect time to make that strategic connection.
You might think that this is the time to sit back and coast through the season because everybody does it. You might want to test that assumption.
Thanks to a more relaxed office environment, the holidays are a prime time to reach that key strategic connection. Consider that the CEO's
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Gratitude: A Habit You’ll Love to Practice
Giving thanks is a powerful habit. It's an opportunity to reflect on the good things in life. Giving gratitude is a habit you’ll love to practice. Why?
Gratitude sparks ideas, opportunities, and pathways. It amplifies, acknowledges and appreciates.
As an entrepreneur, it's an opportunity to focus on the positive aspects of life. It’s such an essential habit that I added a Gratitude Journal to my Excelleration App – so that you can record all of the things you are grateful for each day,
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Creating Exceptional Customer Service Experiences
There are certain customer service skills that every employee needs to master and every employer must train. Without proactive customer service skills, you run the risk of losing customers. Every business owner's bottom line will depend on creating exceptional customer service experiences.
According to Gartner Research, 89% of companies now expect to compete mostly on the basis of customer service. Great customer support drives amazing customer experiences particularly when your team moves
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