What do late flights, construction change order requests, or new products that don’t get delivered as promised have in common? Delays.
The delays have a cost. Delays can cost you more than a hit to your bottom line. Delays can tarnish your brand reputation and customer loyalty, experience, and satisfaction.
Some circumstances are unexpected, like the latest polar vortex in parts of the country that froze a lot of pipes in commercial properties, including mine. Some of these unexpected
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Distinguishing Your Company in the Marketplace
It’s easy to race to the bottom. You discount your rate, cut corners, and become a commodity. As New York Times Bestselling Author Seth Godin says, “…the problem with the race to the bottom is that you might win. You might make a few more bucks for now, but not for long and not with pride.”
The race to the top does make a lot more sense. And, it requires effort, insight, innovation, alignment, consistency, and sustainability.
It also takes distinguishing yourself in the marketplace.
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Goals: Turn It Around
When the pressure is high and things may not be going well, getting your team on track can be tricky. Being silent, assigning blame, or barking out orders never works. It makes a bad situation worse.
Early in my career, I was hired into a position where the division was last in employee engagement, everyone complained about the HR Department, and the organization was failing in a number of metrics.
How did we turn around reputation despite persistent complaints, increase employee
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Level Up: Do Your Goals Have That Inspiring Mojo?
Martin Luther King, Jr. inspired millions into action with his I have a Dream Speech. He enrolled others in an idea, he spoke into a future, and painted a picture with his words. He declared a future that, at the time, seemed impossible. His goals had that inspiring mojo.
Business leaders can learn a lot from his approach. When you read your goals are you inspired by them? If you aren’t inspired by them, others won’t be either. So, what are those finer points that inspire you and
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Level Up: Nurture Your Networking
Your instinct is to stay in your own comfort zone by networking with people who are equally successful. If you want to achieve higher levels of success, it is imperative to surround yourself with people who are a level up influencer.
When you surround yourself with others who are highly successful, you’re in a position to learn from them, collaborate with their connections, and challenge yourself. You’ll also see how they create a system of reciprocity, that is, they actively and regularly
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