Admit it. Sometimes you make business harder than it is. You overthink your strategies and complicate processes.
Yet, the simple solutions are the most profound. Simple business processes can position your business for scalability and positively shift your bottom line.
In my experience mentoring business owners, they often have the solutions but don’t realize it. They have the pieces to a puzzle but haven’t put them together in ways that make a real difference, especially when it comes to
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Leadership: Overcoming Breakdowns
The new year is often a signal to set new goals and create new outcomes. Goals give your business and life direction and boost your motivation.
Let's face it, when you create goals that are a stretch, the reality you're living in doesn't always match up. There's a gap.
That gap naturally creates breakdowns. The most recent breakdown happened to be January 17.
What was January 17, you ask? That day is dubbed Ditch Your Resolution Day.
It turns out that 91 percent of Americans fail to
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Dealing With Sales Rejection: Biologically Overcoming No
If you’re in business, you have something to offer. You offer an idea, a product, or a service. When that idea, product, or service is rejected, it can stop business leaders in their tracks.
Being stopped may take on the form of:
Overthinking what went wrong
Getting upset or making yourself and/or your team wrong
Stopping communication or action
Let’s face it, nobody likes rejection. However, there is a biological reaction that occurs when you hear the word no.
If your
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How to Create an Exceptional Customer Service Culture
Imagine you are walking up to the counter at your local bedding, cookware and cutlery store to pay for that new cast iron pot. You hand over your coupon, and just as you completed your purchase, your significant other rushes up with a last-minute item. You look at the teller for options and she says, “Well, you can always come back.”
You don’t have to imagine it, this scenario actually happened. I’m sure you’re thinking about your own experience where a store lost out on a sale all because
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How to Overcome Circumstances in Your Business
Recently, I attended the Second Annual Gala for Team Fox Detroit’s Parkinson’s Research. One of the speakers was Jimmy Choi. You might recognize his name from the television show, American Ninja Warrior.
I was touched by his inspiring story. Jimmy shared the moment when he was struck with a circumstance. At only 27 years old, he was diagnosed with Parkinson’s Disease. Admittedly, he shares, his diagnosis lead to a period of depression. His health continued a downward spiral.
However, in
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