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Excellerate Associates, the go-to business mentors for entrepreneurial and leadership development

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Business Management Processes: Simple is Profound

February 1, 2018 by Lisa Mininni Leave a Comment

Admit it. Sometimes you make business harder than it is. You overthink your strategies and complicate processes. Yet, the simple solutions are the most profound. Simple business processes can position your business for scalability and positively shift your bottom line. In my experience mentoring business owners, they often have the solutions but don’t realize it. They have the pieces to a puzzle but haven’t put them together in ways that make a real difference, especially when it comes to
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Filed Under: Blog Tagged With: business management processes, business mentors, Excellerate Associates

Leadership: Overcoming Breakdowns

January 25, 2018 by Lisa Mininni Leave a Comment

The new year is often a signal to set new goals and create new outcomes. Goals give your business and life direction and boost your motivation. Let's face it, when you create goals that are a stretch, the reality you're living in doesn't always match up. There's a gap. That gap naturally creates breakdowns. The most recent breakdown happened to be January 17. What was January 17, you ask? That day is dubbed Ditch Your Resolution Day. It turns out that 91 percent of Americans fail to
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Filed Under: Blog Tagged With: business mentors, Excellerate Associates, how to handle breakdowns, leadership

Dealing With Sales Rejection: Biologically Overcoming No

November 30, 2017 by Lisa Mininni Leave a Comment

If you’re in business, you have something to offer. You offer an idea, a product, or a service. When that idea, product, or service is rejected, it can stop business leaders in their tracks. Being stopped may take on the form of: Overthinking what went wrong Getting upset or making yourself and/or your team wrong Stopping communication or action Let’s face it, nobody likes rejection. However, there is a biological reaction that occurs when you hear the word no. If your
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Filed Under: Blog Tagged With: business mentors, Excellerate Associates, hardwiring, Lisa Mininni

How to Create an Exceptional Customer Service Culture

November 2, 2017 by Lisa Mininni Leave a Comment

Imagine you are walking up to the counter at your local bedding, cookware and cutlery store to pay for that new cast iron pot. You hand over your coupon, and just as you completed your purchase, your significant other rushes up with a last-minute item. You look at the teller for options and she says, “Well, you can always come back.” You don’t have to imagine it, this scenario actually happened. I’m sure you’re thinking about your own experience where a store lost out on a sale all because
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Filed Under: Blog Tagged With: business mentors, culture, customer service, Excellerate Associates, Lisa Mininni

How to Overcome Circumstances in Your Business

September 14, 2017 by Lisa Mininni Leave a Comment

Recently, I attended the Second Annual Gala for Team Fox Detroit’s Parkinson’s Research. One of the speakers was Jimmy Choi. You might recognize his name from the television show, American Ninja Warrior. I was touched by his inspiring story. Jimmy shared the moment when he was struck with a circumstance. At only 27 years old, he was diagnosed with Parkinson’s Disease. Admittedly, he shares, his diagnosis lead to a period of depression. His health continued a downward spiral. However, in
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Filed Under: Blog Tagged With: business coaching, business mentoring, business mentors, Excellerate Associates, How to overcome circumstances in your business, Lisa Mininni

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The Most Valuable Book You Will Ever Read: Discover how one foundational tool can give you the courage to take you where you want to go in life.

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