Many of my mentoring clients have asked how they can show the client value. A lot is written about customer value but little advice is given in addressing the processes and leadership distinctions that demonstrate value.
Let’s first define what is client value. Client value is the satisfaction that the client experiences (or expects to experience) by taking a given action relative to the cost of that action.
There are many ways to add value to your customer experience and demonstrate
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Human Wiring Tip: How to Be a Meeting Master When Navigating Change
Research shows that meetings have increased in length and frequency over the past 50 years, to the point where executives spend an average of nearly 23 hours a week in them, up from less than 10 hours in the 1960s.
Even with the coronavirus pandemic, meetings are still happening. The meetings just shifted from offline to online.
Your role as a leader is more important than ever to communicate effectively and move what you see as possible into action through each meeting. What most leaders
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