scaling your business Archives - Excellerate Associates

The Key to Scaling Your Business: Aligning People

March 13, 2025 by Lisa Mininni Leave a Comment

The Key to Scaling Your Business: Aligning People
By: Lisa Mininni

Scaling a business isn’t just about increasing revenue—it’s about sustaining growth while maintaining efficiency. As your company expands, new challenges emerge, especially when it comes to talent. Finding and retaining skilled employees becomes essential to long-term success.

One of the most critical factors in scaling is aligning people with the right roles. When employees are placed where they naturally excel, engagement and productivity soar. Understanding how individuals think, make decisions, and generate ideas helps you build a high-performing team.

How to Align People for Success

To ensure the right fit for each role:

✔ Measure Human Wiring – Identify employees’ strengths and match them to the right positions.
✔ Set Clear Expectations – Provide training and support to help employees grow.
✔ Foster Collaboration – Encourage open communication and teamwork to create a thriving workplace.

A Real-World Success Story

One company faced a staggering 99% employee turnover rate, forcing the manager to spend most of their time interviewing instead of focusing on business growth.

By analyzing the human wiring of top performers and aligning new hires accordingly, turnover dropped from 99% to 0% in just three months. With the right team in place, the manager could focus on strategy, set clear expectations, and cultivate a strong, committed workforce—paving the way for sustainable growth.

Conclusion and Invitation

Scaling isn’t just about expansion—it’s about doing so strategically. Aligning people with the right roles creates a solid foundation for long-term success, allowing your business to grow efficiently and effectively.

Invitation to Grow

If you are inspired to become masterful in aligning your team, attend our Master Class:

Wired to Win: Your Path to Passion, Purpose, and Prosperity

We’ll guide you through interactive exercises that enhance your insightful understanding, allowing you to:

-Lead with authenticity and effortlessly enroll others into an idea product or service.

-Decode your own wiring and engage your Pattern Interrupt to tap into your new level of effectiveness.

-Identify best practices in hiring the right people for the right job the first time.

-Identify someone’s Human Wiring and deliver communication the way they need to receive it, which is the highest form of honoring the other person.

-Navigate complex scenarios and resolve conflicts with finesse and ease.

-Learn the distinctions to align your work environment with how you naturally execute.

Date: March 27-28, 2025

Registration and Information: https://www.excellerateassociates.com/wired-to-win/

Scaling Your Business: 3 Questions to Ask Before Starting A System Integration

July 11, 2024 by Lisa Mininni Leave a Comment

One of the tools that we use during our Introduction to Scaling class is a Systems Assessment. The assessment covers seven areas of a business and the systems critical to scale a business. Most people who take it find that they are missing a number of systems or processes to scale their business.

If you implement systems properly, you’ll notice how momentum begins to build and the pieces come together. Like the ripples on the pond, each ripple begins to incorporate into one another and, at the same time, the blending is harmonious. You start to build momentum and get noticed for your unique lineup of products and services naturally and spontaneously.

However, taking a Systems Approach is not about just implementing random systems to gain momentum for your business. The trick is to think through how one change impacts your entire business system so that you create that effortless blending. That’s where most business owners get stuck and why implementation of a solution gets sidetracked.

The next time you want to implement various systems or solutions, like any systems thinker, stop and ask yourself:

1. What is the cost of doing nothing?

Consider the cost of not implementing a new system or process beyond financial. The cost of brand reputation, perception, customer service/convenience, employee attraction or retention.

2. What is the scope of the new system implementation and how will it impact your resources?

Consider how the implementation may impact human resources, product delivery, customer service, IT support, and expenses.

Evaluate if your business can support another project. While it’s easy to see a solution and want to immediately implement it, consider if adding a new project to the workload is feasible. Trying to implement too many projects can overload your resources, causing you to slow down implementing every project.

3. How will the solution affect other parts of your company?

Work through how each solution interrelates and affects the other parts of your business. One small business client had considered new accounting software. They had also just implemented a new online shopping cart. When I asked if the shopping cart and accounting systems talked to one another, the owner paused. Later, the owner discovered that the two systems did, indeed, integrate. Because the systems integrated seamlessly, they were able to streamline the process, reducing additional data entry and staffing. Once a customer purchased an item online, the transaction was automatically transmitted to their accounting system.

In this case, the investment was a good one; however, it illustrates the need to think about how each system links and communicates with the other systems.

Just like stones thrown in a river, one action creates ripples in other areas of your business. When you stop to develop your strategy and how these new systems or processes will impact the whole business, you can create synergy and effortless momentum.

Bits-And-Pieces vs. Systems Approach to Scaling Your Business

March 30, 2023 by Lisa Mininni Leave a Comment

After mentoring business owners over 20 years now, I find that many business professionals take a bits-and-pieces approach to expanding their business. They wake up and wonder what else they could do to find new clients. If they see a networking opportunity, they would attend that networking event. If someone said, “join this-or-that group,” they would join. If they got new clients, they would work themselves and their team harder.

It’s commonplace for business owners to fill their calendar with a lot of activities, but never create the strategy, the team, the business model, and execution plan. When you take a systems approach, that is, you look at how all of the pieces fit into the business as a whole, you move forward with intentionality, focus, and speed often avoiding the common operational breakdowns.

For example, one of my clients wondered how his could company could better leverage their seminars. As he walked through the Entrepreneurial Edge System™ at the Wake Up Profitable Boot Camp, he discovered that they:

• Did not have a marketing strategy.
• Missed out on revenue opportunities.
• Did not leverage all of their marketing avenues.
• Did not have a call to action that added value, cultivated the relationship, and would automatically follow up.

During the Wake Up Profitable Boot Camp for Business Owners, they:

• Identified their Preferred Client Profile so their marketing became laser focused;
• Created their marketing strategy focused on their Preferred Client.
• Identified their sales channels increasing the lifetime value of each client.
• Expanded their revenue streams.

In the first seminar he offered after implementing his business blueprint, they converted more prospects than ever. Most importantly, their infrastructure was strengthen so they could service the customer with greater ease. They also controlled their expenses by utilizing tools and systems that they already had but were not using.

Taking a systems approach creates a greater awareness of the basic structures in which you operate within your business system. From that awareness comes a shift causing you to think and do things differently that has a positive ripple effect.

It’s easy to think you’re doing everything to grow your business, especially if you’re really busy attending events and have pieces of your business together. When you take a systems approach and look at your business in its entirety, you begin to realize that each area of your business is interconnected. You take carefully choreographed steps that attract your ideal clients, expand revenue streams, create freedom through automation and systematization (with tools you already have), and build an optimally-aligned team.

Ready to align all of the pieces of your business?

If yes, I invite you to register for the Wake Up Profitable Boot Camp for Business Owners on Tuesday-Wednesday, April 25-26, 2023.

Register today at: https://excellerateassociates.com/wake-up-profitable-boot-camp/ to get instant access to your human wiring assessment and schedule your Private One-on-One Strategy Call.

Introduction to Scaling and Systematizing Your Business

October 6, 2022 by Lisa Mininni Leave a Comment

We are excited to collaborate with Citizens Bank as our latest sponsor for our upcoming

Introduction to Scaling and Systematizing Your Business
Thursday, October 13, 2022 from 9 – 11:30 am Eastern Time
(Join us online or onsite).If you’re a business owner who is inspired to:
-Shift from business owner to CEO and maximize your team’s talents
-Learn fresh ways to attract talent and clients
-Identify the systems that are missing in your business
LEVEL UP BY REGISTERING HERE.COURTESY REMINDER – WAKE UP PROFITABLE BOOT CAMP FOR BUSINESS OWNERS
A courtesy reminder that registration for the Wake Up Profitable Boot Camp on Thursday-Friday, October 20-21, 2022, will close on Friday, October 14 2022. This event sponsored by the Great Lakes Women’s Business Council.

You may have heard me say that this class starts as soon as you register. You see, one business owner who registered already reached a goal she set for herself from just the Welcome Strategy Call. So you can see that this cohort doesn’t start on October 20, you start a forward motion by taking action that manifests your intention.

Two things happen as soon as you register, we schedule your Strategy Call and you take your human wiring assessment. This sets you up to powerfully step into the class. We learn about how you are naturally wired, your unique business, and your desired future.

During the event, you will receive live coaching and will:

-Create an interactive road map to successfully scale your business
-Align your work environment with how you naturally execute your work
-Develop brand new revenue streams
-Increase your team’s productivity
-Systematize a year’s worth of marketing in 1 hour
-And much more

Here is what one graduate said about her experience:

I am so grateful that I came because Lisa completely blew me away over the last two days. She has put together the most incredible, comprehensive, step-by-step profitability system for entrepreneurs. Tina D. CEO

Start your momentum by reserving your seat today at: https://www.excellerateassociates.com/wake-up-profitable-boot-camp/

One Fast-Food Chain Fail We Can All Learn From When Implementing Systems

June 23, 2022 by Lisa Mininni 1 Comment

Best-Selling Author of E-Myth Revisited, Michael Gerber said, “Let systems run the business and people run the systems…People come and go but the systems remain constant.”

There are many examples of systems at work, including our human wiring systems, eco systems, and even marketing and social media systems. Some of the most profitable businesses started with systems: McDonald’s and Federal Express are popular ones.

A system can simply include a set of steps completed at regular intervals or a daily set of habits to increase productivity. Some business systems can be developed in a few minutes or more complex systems can take weeks to implement but offer the business leverage and significant return on investment.

Technology innovations are also changing industries, like the food service industry. Automated systems or machines solve many of the staffing issues that plague the industry. From flipping burgers to tossing pizzas, automation is improving operations.

Systems Solve Your Biggest Frustrations

Whether you realize it or not, systems are critical building blocks of your company. Because every single area of your business is part of a system that can be managed, building systems within each business function is critical.

Systems Create Freedom, Not Inhibit It

That said, a systems approach looks at the whole and reduces shoot-from-the-hip tactics. It includes processes, standards, and other metrics designed to serve as a blueprint for implementation. When you have a blueprint, one simple glance at your metrics and you’ll know how your strategies are or are not working.

The problem is that most companies take a broke/fix approach. They look at what’s broken and try to fix it independently of the whole then wonder why the system, process, or automation isn’t working.

What’s Most Important

What’s most important is making sure that each area or part works together for the entire business. Creating those interrelated, effective business systems is essential to growing a profitable business.

If you implement automation, consider how that automation impacts all of your customers or clients. When a fast-food chain implemented a fully automated pay system, they didn’t realize how it would impact their senior citizen customers who are not familiar with technology. In one case, they didn’t have a staff member assisting their customers.

When a senior citizen tried to use his gift card given to him by his son, he was frustrated and confused. While the other customers aided the gentlemen, there was a big impact not only on the customer, but on the restaurant’s reputation. In short order, the situation made it on to social media requiring damage control.

If you are implementing systems, understand how all of your customers, clients, and employees will interact with those systems.

The next time you want to implement a new system, consider these questions.

1. What is the pain point of your business that is impacting productivity and profitability? What is the root cause?
2. What is the most optimal solution: automation, a process or procedure?
3. How will the solution impact the whole business? One system may appear to be a quick solution, but really isn’t when you consider how it will interface with your other systems. For example, if you integrate a shopping cart software, but it doesn’t adequately interface with your accounting software, you may have faulty sales reporting or unnecessary staff expenses because you need to maintain two separate systems when you could have a system that works together seamlessly.

Ultimately, it is your business system that will leverage your time, effort, and resources. Just remember to consider the whole business, including how your clients or team will interact with those systems.

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