You know you need them.
It pays to have them.
It costs you when you don't maintain them.
What are they?
Business systems and processes.
Good systems eliminate inefficiencies from your business. They even provide solutions to inconsistent cash flow, employee turnover, and customer dissatisfaction.
A systems approach to building a company looks at how each system is interrelated. Most importantly, a systems approach replaces shoot-from-the-hip operations with performance
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From Old-School to Head of the Class – The Tale of Two Customer Experiences
Recently, a colleague called me to see if I knew a vet that could assist her. I gave her one of the businesses in my network.
Several weeks later, she called me to let me know that she had tried to follow up with the gentleman I referred to her both by phone and email. She even went to his website to see if she could schedule an appointment online. After numerous attempts to try to connect, she simply had to move on to a different vendor.
In a second scenario, I received a post card notice
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How You Can Fix Your Cash Flow Problems
If your business has up-and-down cash flow, it’s easy to be resigned saying “that’s the state of the economy” or “that’s just the way our business is.”
That resignation can quickly turn into apathy. There are many definitions for apathy, but generally it is a state of indifference and the feelings of powerlessness to change. For small business owners, this state of indifference can ruin a small business in record time.
One thing is certain, you have a present and a future. Everything in
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How to Enroll Your Preferred Prospects Faster
Years ago, the formula to convert prospects to clients involved a lot of networking and countless meetings with a prospect. You would chase after your prospect with endless follow up calls that went nowhere. Months, even years passed between your first meeting and enrolling them as a client into your programs, products, or services.
With each passing day, you find yourself in pursuit mode rather than having your prospects choose you. If you’re feeling this way today, there are two major
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Automation: Time Saver and Convenience Maker, but Don’t Forget This One Thing
Information technology has changed the way the world conducts business. A letter that once took weeks to get from Point A to Point B is now delivered instantly with a mere push of a button.
Automation has also made it possible for small businesses to streamline their processes, get a handle on their overhead, and improve their profitability.
While automation can be a time saver and convenience maker, don’t underestimate the power of personal touch. Isn’t it nice to know there is a real
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