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Human Hardwiring Lesson: Two Leadership Tips for Saying No

July 7, 2016 by Lisa Mininni Leave a Comment


No way

According to an American Management Association survey, over 25% of a leader’s time is spent resolving staff disputes and miscommunication.

If left unresolved, these clashes only emerge later to create new problems in other areas.

Your understanding of human hardwiring can often resolve many of these staff disputes and miscommunication. As you know, your hardwiring is biological, you’re born with it, and it emerges about two years old and stays with you your entire lifetime.

Wiring is distinct from behaviors. As you know, you don’t behave the same way that you did when you were 18 years old. Why? All of the external influences, like education, culture, and experiences that have shaped your behaviors.

Each and every day, you will communicate through the lens of your own hardwiring. With each person operating to get their own wiring met, it can be tricky to resolve disputes. As a leader, knowing about a person’s wiring comes in handy especially when you need to say no.

Let’s face it. You may be the best boss on earth, but you will need to say no to your employees from time to time.

For any number of reasons, you may need to reject an idea, turn down a vacation request, or decline a raise. If you want the business to succeed, you can’t avoid these types of scenarios.

In a recent webinar hosted by Lorman, I showed business owners and leaders advanced strategies to empower their employees even when turning down their requests. As a leader, you can communicate with effectiveness and grace when you deliver information with a person’s natural wiring in mind.

When you hone the leadership skill of delivering information the way the other person needs to receive it, you’re honoring each other’s uniqueness. You’ll also see improved outcomes more effortlessly.

Here are two tips to keep in mind when having to say no to someone who is wired with a high degree of autonomy:

1. Be in their world.

As a leader, you’re communicating from your own natural wiring, too. Before delivering the news to your team member, be in their world.

Notice the subtle cues others give you in how they want their information. If your team member is higher on the autonomy spectrum they often will use terms, such as I, me, and my instead of we and us. They have a high degree of confidence that their ideas are the best and push back assertively especially if something is important to them.

When you say no or say “it can’t be done” you ping them to want to do it. In fact, you just challenged them. Depending on the amount of this wiring trait, they like, want or need a challenge.

2. Frame it.

Framing how you say something can mean the difference between getting buy in or not. When working with someone whose wiring measures high on the autonomy spectrum, you might say, “I understand why you want to go in that direction, perhaps you could give me some ideas on how you could make that happen while addressing these concerns.”

In framing it this way, you are problem solving with them especially when you have concerns. When they have the ability to put their thumbprint on the idea, there is often buy in. They also may have solutions to the concerns creating an optimal outcome.

To learn more about human hardwiring, join us for one of these two upcoming events:

Thursday, July 28, 2016

FREE Teleseminar:

Relationship Marketing – Know Yourself. Know Your Network. Hosted by Holistic Chamber of Commerce

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August 12-13, 2016

Learn all about your wiring in this LIVE Workshop (includes your AcuMax Index):

Wired to Win – Your Path to Passion, Purpose and Profit

Join our community to get your promo code before July 25!

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Filed Under: Blog Tagged With: human wiring, leadership

Wiring Lesson: The Motivation Behind the Rapid-Fire Emails

June 23, 2016 by Lisa Mininni Leave a Comment


emailAs one of my clients read her email, she saw a notification from an employee. A few seconds later, another notification from the same employee.

Then another.

Then another.

What’s happening here? “Why is this employee sending me rapid-fire emails?” she thought.

Wait!

“What is this employee’s wiring?” she asked aloud.

As my clients discover, wiring provides insights and answers to the ‘why’ questions. To go a step further, ‘how’ wiring influences an individual’s actions eliminates the mystery in understanding why people do what they do.

With this distinctive knowledge of someone’s wiring, you are able to:

  • Clearly and confidently communicate naturally with anybody
  • Equip yourself with a framework giving you access to operate effectively as a team and an organization
  • Appreciate what matters to the other person, how they communicate, and what they need.

My client knew that her employee was naturally wired with a high amount of communication; in other words, she was an external thinker. Her employee seeks opportunities to connect with others.

The employee innately needs to verbalize to crystallize thoughts. She was not getting that need met so she resorted to rapid-fire emails.

My client also understands that this individual needs to verbally bounce ideas off of others to formalize and finalize her own thoughts. With external thinkers, there is a dual process that happens.

They cast their thoughts aloud and respond to the reactions received from others. This helps them to develop the idea and weigh the merits of their idea or concept.

When little or no response is received from the other person, this motivates them to repeat, restate or break down the idea further to the listener. They want to ensure that their concept is fully understood and that a personal connection has been made to prompt a listener response. They will also tend to be sensitive to silent gaps in conversation, body language or reactions that are not in tune to the situation or circumstance.

To optimize this person’s natural wiring, my client went to see the employee to give her an opportunity to verbalize what she was thinking. Face-to-face communication also allowed her employee to get an innate need met making for a more productive interaction.

registernow - blueTo get your own hardwiring report and learn how to align your work environment with how you naturally execute, join us for the: 

Wired to Win Workshop

August 12 – 13, 2016 at Excellerate Associates in Canton, Michigan

Filed Under: Blog Tagged With: human wiring, innate motivation, motivating your employees, wiring

How Do You Become Unstoppable in Your Business

October 1, 2015 by Lisa Mininni Leave a Comment


success goalsDoes this sound familiar…

It’s Monday morning and your week is jam-packed. You have a list 10 miles long of what you hope to accomplish.

You’re excited to get started on that list. Then, suddenly …BAM!

It happens! Your day gets sidetracked.

You are inundated by emails, voicemails, telephone calls, emergencies, and technical glitches! Before you know it, it’s the end of the day and you have accomplished absolutely nothing on your list.

It’s not uncommon. You get stopped. In fact, the top complaints I hear again and again from business owners is getting more done, staying focused, and fighting against the distractions.

How do you become unstoppable?

Being unstoppable doesn’t mean moving at warp speed. It often requires you being clear on your path and aligning your environment.

One of the major disconnects in creating unstoppable momentum for many small business owners is that they are trying to be everything to everyone. They often see other businesses with a wide range of clients and figure that’s how they grow their business.

What they haven’t seen is that these successful businesses focused on a particular market or preferred client. They serve that client well and then grow into other markets.

As for building an aligned environment, one of the first things my clients learn about is how they are naturally hardwired. Your wiring tells you the environment in which you (and your team) best thrive.

Knowing your most productive environment, how you create ideas, and how you stay engaged in decision making enables you to create a winning business model. Most importantly, it also helps you to create a team that is aligned with their ideal work environment.

We all have a human wiring pattern and some traits are more dominant than others. Your wiring has a real impact on your success in business.

Wiring tells us how people are best engaged in decision making, why some people want lots of information to make an effective decision, and others want the critical points of information.

None of this is good or bad, or right or wrong, it just is. When we objectively define these traits and understand how they are strengths, and build on those strengths as well as understand where there are limitations, and coach to minimize them, we can maximize the differences that every person brings by their unique wiring pattern to each organization.

For example, if you are naturally wired with a high degree of certainty, you like or need a high degree of information especially with something that is new to you. You are conscientious, thorough, and careful that whatever you are responsible for is done right.

While this hardwiring trait can be a strength – because it drives you to produce work of great quality – it can also be a limitation if not managed.

As many of my Excellerate Success Institute clients who are wired this way have learned, you can best leverage your wiring when you have an opportunity to complete the work in its entirety with a high degree of precision.

You often develop a particular skill or knowledge and expertise in a specialized field. People will seek you out because of it.

However, if you are in a position where you don’t see things through to completion (which you innately need), you may be de-energized or spending a lot of time trying to get that need met by following up with others so closely that they feel like you’re micromanaging them.

Building an aligned environment is more than determining the products and services you will offer. It often depends on how you and your team execute that model.

When you create awareness around the distinction of your own (and your team’s) hardwiring and use tools to manage it, you create environments with effective leadership, open communication, and productive work environments helping you to increase your profitability.

Filed Under: Blog Tagged With: business profitability tips, human wiring

Your Natural Wiring Has a Greater Influence on Your Profitability Than You Might Realize

June 11, 2015 by Lisa Mininni Leave a Comment


human hardwiring 1Unless you have been entirely absent from reading on the web, you’ve no doubt noticed that there’s a lot of talk about introverts and extroverts. For years, there’s been a surplus written about the differences and countless debates.

With a quick search of introvert, there were 418,000 results. The results varied from describing a person whose motivations and actions are directed inward to someone who is shy.

By that definition, you would think that introverts don’t talk and we know that’s not the case. Everybody talks and everybody thinks. Despite the attention, there is still a lot of confusion on how it applies in the real business world.

As my Excellerate Success Institute clients discover, there is a distinction between behaviors (which are part of your nurturing environment) and your natural wiring or hardwiring (which is part of your nature).

Introversion is a behavioral descriptor influenced by your nurturing environment.  Over the years, there are many things that influence your nurturing environment, like education, responsibility, and cultures. These influences may have caused you to modify your behavior from how you are naturally wired.

As most of us realize, behaviors change over time.  You don’t behave the same way you did when you were 18 years old.

Your natural wiring or hardwiring is biological, emerges about two years old and stays with you your entire life time. There are various combinations of hardwiring, too.

There is one hardwiring element that is often confused and that is how you process thought. Some people process thought on the outside and generate ideas by verbalizing their thoughts.

Others, however, process their thoughts on the inside.  This does not mean that you don’t talk. It simply identifies how you process thought and where you derive your energy. There are, in fact, a number of internal thinkers who will talk for hours if it’s a conversation of substance.

I had a client tell me how unproductive and drained he was at the office. He described his office as constant interruptions, a lot of social interaction, and little results.

At the end of the day, he would return home so exhausted that he didn’t have enough energy for the important people in his life.

His natural wiring was a combination of needing to see tangible results, having independence to create and act on his own ideas in a fast-paced environment, and having his think time to process his thought especially on new ideas.

He was not getting this innate need met each and every day causing a complete energy drain.  I asked him if he could work from home a couple of days a week.

He not only was able to work from home at least one day a week, he revamped the way he worked from home, too.

With these adjustments, several things happened: 

  • His productivity increased dramatically causing him to have a spike in profitability;
  • His interactions with his team went from inefficient to productive. Through clustering everyone’s questions at one time, matters were handled more expeditiously causing him and his team to be more productive; and
  • He was consistently energized for the most important people in his life.

Being able to assess how you are wired has a greater influence on your profitability, productivity and life, than you might realize. When you create an awareness around your natural wiring, you create the means to manage and motivate yourself and others effectively.

______________________

wiredtowinTo learn more about your own natural wiring, join us for the upcoming LIVE Wired to Win! Online Program, complete with your own AcuMax Index and step-by-step program where you will:

  • Tap into your innate motivation and surround yourself with the right team of people (whether you hire employees or independent contractors)
  • Set up the right business model based on your unique wiring so you can see your results
  • Understand how people process information and communicate with clarity so that you can increase your sales
  • Facilitate idea flow for creativity and maximum innovation, whether it is with your clients or your team

Register by Monday, June 15, 2015 at http://www.excellerateassociates.com/wired-to-win.

 

Filed Under: Blog Tagged With: human hardwiring, human wiring, introvert, nature vs. nurture

Perfectionism May Be In Your Wiring

May 28, 2015 by Lisa Mininni Leave a Comment


a plusMany of the core issues that face business leaders today have to do with people. Who they hire, aligning the jobs with the people, and keeping the workforce engaged.

This is often easier said than done. There are all sorts of characteristics and attributes that shape us.

One of the interesting aspects is our unique wiring pattern. We all have a human wiring pattern and some traits are more dominant than others. Your wiring can have a real impact on your success in business.

Wiring tells us how people are best engaged in decision making, why some people want lots of information to make an effective decision, and others want the critical points of information.

None of this is good or bad, or right or wrong, it just is. When we can objectively define these traits and understand how they are strengths, and build on those strengths as well as understand where there are limitations, and coach to minimize them, we can maximize the differences that every person brings by their unique wiring pattern to each organization.

For example, people who have a high degree of certainty, tend to have perfectionist traits. They are conscientious, thorough, and careful that whatever they are responsible for is done right.

While this hardwiring trait can be a strength – because it drives you to produce work of great quality, it can also be a limitation if not managed.
Emotionally, this often means that instead of living your life from a place of self-acceptance, perfectionists are on a treadmill chasing the illusion of having everything in their lives be “correct,” “right” or “orderly.”

Some of their own belief systems include:

• When everything is perfect and in order on the outside, you will feel peace and ease on the inside.
• When things go wrong, you feel you have personally failed.
• Things are either black or white, right or wrong, or good or bad. There is no grey.

However, when left unmanaged, you:

• Become overwhelmed and can remain stuck for long periods of time because nothing is ever good enough;
• Don’t delegate because only you can do it best;
• Delay decision making if you don’t have all of the information you need; or
• Focus on the barriers or reasons you shouldn’t move ahead rather than the opportunities;

The good news

As many of my Excellerate Success Institute clients who are wired this way have learned, you can best leverage your wiring when you have an opportunity to complete the work in its entirety with a high degree of precision.

You often develop a particular skill or knowledge and expertise in a specialized field. People will seek you out because of it.

There are ways to manage this trait so you can move forward with greater ease:

1. Focus on bite sized options or phases. Since you have a propensity for perfection, you can get overwhelmed with every detail you think is important. When you feel the weight of this overwhelm, think in terms of phases or releases. Break down a big concept, idea or even project into bite-sized pieces and handle the pieces one at a time (and delegate). When one client implemented a project which seemed overwhelming, I suggested she implement it to a small group of people first, rather than her entire organization. Her overwhelm was quickly broken when taking this approach.

2. Forgive yourself. You tend to be hard on yourself. Failure is a good thing. Approach any project from the standpoint that it is a work in progress. Don’t try to make it perfect from the start. Instead, get other people’s input and change it accordingly.

3. Balance your thinking. Make a checklist how something will work versus creating barriers on how it won’t work.

Every person brings value to the team. As a leader, pinpoint the strengths, coach the limitations, and maximize the differences that every person brings by their unique wiring pattern.Wired To Win x 300

Discover your own unique wiring by joining us for the Wired to Win! Your Path to Passion, Purpose, and Profits Online LIVE Program

Click here to register today and get instant access.

Join us for the Q&A Live Sessions!

Starts June 18, 2015!

Filed Under: Blog Tagged With: AcuMax Index, employee engagement, hardwiring, human wiring, motivating teams, wiring patterns

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